Aira for ecommerce · Shopify
Answers that end in the cart.
Aira checks price and stock live, compares products and puts them in the shopper’s real cart. We set it up for you.
Or ask Aira a hard question, live- No per-conversation fees
- Month to month
- Set up by our team
Most carts leave with a question.
Some of the reasons people give are questions a good salesperson answers in one line. Nobody is there to answer them at 11 p.m.
Reasons shoppers give, from the same research:
- 13%The returns policy wasn’t satisfactory.Aira answers from your returns page.
- 12%They couldn’t see the total cost up front.Aira answers from your shipping page.
Watch Aira work a shift.
Senda is an example store with made-up running shoes. Everything Aira does here, it does on a real Shopify store.
Speaks first
A shopper lingers on a product page.
Aira opens with a line written for that page, not a pop-up that shouts on arrival.
Opener written for this page
Searches live
They ask in their own words.
Aira searches the live catalog by price, type and size, and only shows what can be bought right now.
Searched the catalog · price and stock live
Compares
They can’t decide.
Aira puts both side by side with live price and stock, and only what their product pages actually say.
Compared 2 products from their pages
Adds to cart
They decide.
Aira puts the exact size in the shopper’s real cart, on top of whatever was already there. The cart icon updates on the page.
Added to the real cart · size 10
Answers before they pay
One last question before checkout.
Returns, shipping and warranty come from your own store pages. If a page doesn’t say it, Aira says so and offers your team.
Answered from the returns page
Checks orders
A week later: “where is my order?”
Only with the order number and the email used to buy. It shows status and tracking, never an address, a name or an amount.
Checked order #1042 · number + email
The Aire runs true to size. Want help picking yours?
Something cushioned for my first half marathon, size 10, under $150
Two options in size 10 under $150:
Senda Aire$138Size 10 · In stock
Senda Brío$124Size 10 · In stockWhat’s the difference?
Key difference: the Brío is $14 less. Their pages describe the Aire as the cushioned one for long runs, and the Brío as lighter, for faster days.
| Senda Aire | Senda Brío | |
|---|---|---|
| Price | $138 | $124 |
| Size 10 | In stock | In stock |
| Upper (from its page) | Engineered mesh | Monofilament mesh |
I’ll take the Aire in 10
Done, it’s in your cart.
Can I return them if they don’t fit?
Yes. Senda’s returns page says you have 30 days, unworn. I can link it for you.
Where is my order #1042?
I can check it. What email did you use to buy?
m•••••@gmail.com
Thanks. Order #1042 shipped on Tuesday and is on its way. Here is the tracking link.
Example store. Fictional products. Sample conversation. Email hidden on purpose.
Picture it on your own store.
On a short call we open your store together and show you what Aira would answer, with your products.
Live · this is Aira
Ask her a hard question about your store.
Ask about prices, discounts, orders or returns. She answers from what Aira does today and tells you when she doesn’t know.
The live chat loads here. If it doesn’t, book a call below.
What it does in your store.
- Finds the right productBy price, brand, type or name, in your live catalog. Only what is published and in stock.
- Checks price and stock liveEvery time, for the exact size or color. It never quotes a price from memory.
- Compares two or three productsSide by side, from what their product pages say. What a page doesn’t say, it doesn’t compare.
- Adds to the real cartThe exact variant, straight into the shopper’s cart without leaving the page.
- Answers “where is my order?”With order number and email. Status and tracking, nothing personal.
- Points to what is on saleThe deals your store already has. It never makes up a discount.
- Takes “tell me when it’s back”Saves the shopper’s email for a sold-out size and lets them know when it returns.
- Speaks first, at the right momentA line written for each product page, shown when a shopper lingers or scrolls, never the second they land.
It reads your catalog every hour and your blog every night, on its own. Price and stock are never stored: they are checked live.
What it will never do.
- Make up a price, a size or a discount.If it isn’t in your store right now, Aira says so.
- Promise a policy you don’t have.Returns, shipping and warranty come from your own pages, or it hands the question to your team.
- Show a customer’s personal data.Order checks never reveal an address, a name, a phone number or an amount.
- Charge anyone or finish a checkout.It leaves the product in the cart. The shopper decides when to pay.
- Bill you per conversation.One flat monthly price, however many questions your shoppers ask.
You stay in charge.
- It hands off when it should
Complaints, returns and anything it can’t answer go to your team by email, with the conversation.
- A weekly report you’ll read
Conversations, contacts, what shoppers asked and the pages with the most questions, with recommendations.
- Your own instance
Your store gets its own assistant and its own database. Nothing crosses to anyone else’s.
- It speaks their language
Shoppers get answers in the language they write in: English, Spanish, French or German.
We do the setup.
No app to configure, no flows to draw. Our team gets it working with you.
- 01We connect your Shopify
Read-only access to products, inventory, pages and orders.
- 02It learns your store
Your catalog, your blog, your shipping and returns pages.
- 03We tune it with you
Tone, what it should recommend, when to hand off.
- 04You paste one line
It shows up on your store. We keep it running and tuned.
Shopify today. WooCommerce coming soon.
On WooCommerce? Leave your email and your store. We’ll write to you when it’s ready.
You’re on the list. We’ll email you when WooCommerce is ready.
One flat price.
$1,499
once
Setup, connecting your store, training on your catalog and your first month.
$385
per month, from month two
The AI, hosting, hourly catalog sync, weekly report and ongoing tuning.
Many AI agents charge per conversation or per resolution, so the bill grows with every question. Aira doesn’t.
Month to month. No minimum commitment.
Questions store owners ask
Will it make things up?
No. It checks price and stock live every time and answers policies only from your own pages. When something isn’t there, it says so and offers your team.
Which platforms does it work with?
Shopify today. WooCommerce is coming soon.
Does it complete the purchase?
No. It adds the exact product to the shopper’s real cart and they check out as usual. It never takes payment.
Can it see my customers’ orders?
Only when a shopper gives both the order number and the email used to buy, and only status and tracking. Never an address, a name, a phone number or an amount. After three failed tries it locks for an hour.
Why not Shopify Inbox? It’s free.
Inbox is a good free way to chat with your customers yourself. Aira is a done-for-you assistant: we set it up and tune it on your catalog, it speaks first on each product page with a line written for that page, checks orders with number and email, and you get a weekly report. If you’d rather chat with customers yourself, Inbox is a good start. If you want it done for you, let’s talk.
What happens with questions it can’t answer?
It says so, and hands the conversation to your team by email so someone can follow up.
Is there a contract?
No. It is month to month, with no minimum commitment.
What does each conversation cost me?
Nothing extra. One flat monthly price, whatever the number of conversations.
Let it work tonight’s shift.
A short call. We look at your store together and show you what Aira would answer on it.
- No per-conversation fees
- Month to month
- Set up by our team